All Posts

Anyone who has received a hollow apology knows exactly what I'm talking about. The kind that costs nothing and goes nowhere. Those apologies give the whole concept a bad reputation and leave the hurt person feeling like their only option is to keep fighting. A good apology, though? I have seen it change the entire trajectory of a dispute. Apologies come up in my work, in mediations, workplace investigations and conflict resolution sessions with employees who are still in t

What can a zebra, an elephant, and a giraffe teach you about how to conduct a workplace investigation? This isn’t the start of a safari joke, it’s a strategy for learning. I’ve spent time in Uganda, Zambia, and Botswana teaching children how to draw African animals. (At one point, I taught more than 300 students how to draw a shoebill stork — and yes, we all attempted the face.) Those classes work because they’re engaging, a little messy, and built on trusting your instincts.

We're glad you're here. At Inquiring Minds, we share occasional, short insights on workplace investigations, conflict resolution, and training - topics we know are closely connected to the work many of you do in employment law and HR. If you find this content helpful, we'd love for you to subscribe to our periodic blog ( you can do that here ). That said, we also understand how full inboxes can get. If at any point you'd prefer not to receive these emails, you can unsubsc